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Services

Software Testing

High quality Business applications are necessary for building strong brands and competitive advantage. Quality assurance has, however, become a challenging process for enterprises due to increasing technological complexities, Innovative product offerings to address increasing customer demands, stringent compliance requirements and reliability issues among others. An increasingly competitive business environment has meant that organizations need to be agile and respond quickly to end-customer needs and simultaneously control the cost of operations.

 

Laurel Technologies offers embedded or independent testing, for a single application or your entire IT system for all the domains across like banking, finance, telecom, healthcare, etc. It helps you to improve the Quality and performance of your software applications along with faster time to market and reduced cost of testing. Our End-to-end high quality outcome-based testing process is aligned with your Strategic and Operational goals to provide maximum value.

 

Laurel Technologies offers the clients in-house as well as onshore testing services better than its peer because of;

  • Ensure the predictability of application performance through the use of industry standard testing methodology

  • Implement better quality and development timeframes through reusable test cases and automation expertise

  • Lower costs by leveraging economies of scale and skilled low-cost resources

  • Provide a single point of responsibility for testing and governance of changes carried out by individual suppliers to a multi-supplier applications portfolio

Laurel Technology Offerings

Functional Testing

Functional testing is a business necessity for all projects - Large/small or short/duration engagements. Organizations need to enhance the effectiveness and efficiency of functional testing by focusing on accelerated and optimized testing. Our functional testing methodology is well structured and easily adaptable. It has been developed and refined over the course of our experience across multiple Industry domains and project types.

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  • We cover the complete range of functional testing- System testing, Integration testing, Regression Testing, End to End Testing and User Acceptance Testing/support

  • We deploy testing techniques and methods such as Early involvement of Testing teams in the SDLC, requirements validation, risk-based testing, orthogonal array-based test case design

  • We have strong expertise in leading Commercial and Open Source Testing tools

  • We have strong domain expertise across Industry verticals and leverage these competencies help in jump-starting testing initiatives and reducing cycle time for our customer

Test Automation

Laurel Technologies partners with its customers, understands their Testing needs and processes, and recommends appropriate automation strategies and executes them to enhance testing quality, reduce testing effort and schedule and ensure return on investments.

 

We strategically devise means to optimize your Software Test Lifecycle while making it efficient as well as effective using Test Automation We assist in providing solutions to clients faced with tight budgets, time-to-market pressures, complex applications, and shorter cycle times by improving testing efficiency and productivity.

 

Laurel Technologies offers robust and comprehensive solutions across the complete test lifecycle- helping organizations overcome the challenges of test automation and realize its true potential.

Usability Testing

Laurel Technologies leverage our Usability testing expertise to focus on:

 

  • Understand-ability (attributes of the software that bear on the users' effort to recognize the logical concept and its applicability)

  • Learn-ability (attributes of software that bear on the users' effort to learn the application)

  • Operability (attributes of the software that bear on the users' effort for operations and operation control)

  • Attractiveness (the capability of the software to be liked by the user)

  • Memorability (when users return to the design after a period of not using it, how easily can they establish proficiency)

  • Errors (how many errors do users make, how severe are these errors, and how easily can they recover from the errors)

Compatiblity Testing

Compatibility & Interoperability Testing is aimed at verifying whether the application under test interacts and functions as expected with the required software and hardware combinations. Thus, this test plays an important role in case any application/web site is required to run on different platforms with multiple software and hardware components

A common cause of software failure is a lack of its compatibility with other application software, operating systems, environments that causes it to behave differently from the requirements.

The objectives of our Compatibility and Interoperability testing are to:

 

Laurel Technologies undertake the compatibility testing on different industry browsers, OS, hardware, web-servers, etc.

  • Validate the compatibility requirements of the application under test system (i.e., to determine if it fulfills its system / functional requirements).

  • Identify defects that might arise while testing on a combination of hardware and software environments.

  • Report these failures to the development teams so that the identified defects are fixed.

  • Help determine the extent to which the application is ready for release.

  • Provide input to the defect trend analysis effort.

Software Development

  • Laurel Technologies is a global IT company delivering services , solutions to enterprises worldwide. We have built robust and profitable practices in Application Software’s and eBusiness. Our skill and knowledge in execute large software development projects is a corresponding mix of project management, business process analysis and activity class technology.

  • We help define your requirements, write specifications and design, develop, test and integrate software across multiple platforms including Internet technologies enabling your systems to function in new operating environments. Application design, development, and implementation Systems integration consolidation Re-engineering, performance tuning and porting services Implementation of packages Feasibility and requirement

  • There Follow numerous steps in the web site design and development process. From gathering initial information, to the creation of web site, and finally to maintenance to keep web site up to date and current.

  • The exact process will vary slightly from designer to designer, but the basics are generally the same. Information Gathering ,Planning ,Design Development, Testing and Delivery Maintenance system development process.

Android Development

  • We build native android apps with customized user interface.

  • We build progressive mobile apps for every major app store, with one code-base that runs on every platform using Ionic 3 which is performance obsessed,beautifully designed & native optimized.

Operations
BPO-KPO 

Global companies are increasingly embracing outsourcing across a wider range of front and back-office processes to help transform their businesses. The reason - in addition to significant cost savings, Business Process Outsourcing (BPO) has become a lever for driving business growth and innovation.

BPO integrates tools, analytics and experience to provide more insight into the business. Companies are now finding it easier to automate, standardize and improve business processes on a global level.

Laurel technologies BPO is supporting clients across the globe in transforming their business processes. We leverage our innovative technologies, best-in-class processes and integrated globaldelivery network to deliver true business outcomes.

Laurel Technologies offers business value to various global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance, Manufacturing, Media and Entertainment, Professional Services, Retail & Consumer Packaged Goods, Telecom and Diversified Businesses, Shipping and Logistics, Travel and Leisure and Utilities. Laurel Technologies delivers an entire spectrum of business process management services such as customer care, finance and accounting, human resource solutions, research and analytics, technology solutions, and industry-specific back-office and front-office processes.

Data Collection

  • Collecting all the data in hard copy through the past bills, records etc.

  • Converting hard copy data into soft copy, which will help to maintain the records forever.

Survey's and customer's feedback

  • Calling customers and conducting various surveys

  • Calling customer for feedback

Data Clearing

  • Calling to customer and validating the data

  • Clearing the invalid data

  • Correcting and completing the existing data with details as; name,occupation,mobilenumber, landline number, DOB, mail id etc.

Marketing & Promotions

  • Calling and informing about the ongoing and the upcoming deals

  • Sending promotional SMS for all the deals

  • Creating Email Campaigns on ongoing offers

  • Creating Facebook, LinkedIn, Google Plus, Instagram ,Pintrest all such social media pages and promoting our offers through various campaigns on it.

  • Wishing customers on their birthdays , anniversary’s etc. through calls, SMS and Emails

  • Festival wishes to customers through SMS and Emails.

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  • Make your business exist on all the online portals like Cleartrip,Yatra,Paytm,Makemy trip,Goibibo,Travelguru,Booking.com etc. depending upon your business and increase the sales.

  • Competitive Analysis, Customer Handling, Feedback's etc.

  • Sending promotional SMS for all the deals

  • Creating Facebook, LinkedIn, Google Plus, Instagram ,Pintrest all such social media pages and promoting our offers through various campaigns on it.

  • SEO , SEM , SMM services.

Hospitality Operations Management
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